Terms of Service

Last updated: October 24, 2026

Agreement

These Terms of Service ("Terms") are an agreement between you and Productivity Labs LLC, a California limited liability company ("Productivity Labs," "we," "us" or "our") and govern your use of the Inbovo app, website and related services (together, the "Service"). By creating an account, connecting a mailbox, or otherwise using the Service, you agree to these Terms and to our Privacy Notice. If you do not agree, do not use the Service.

These Terms contain an arbitration agreement and class action waiver (see Disputes). Unless you opt out, disputes between you and us will be resolved by individual binding arbitration.

You must be at least 18 years old and able to form a binding contract to use the Service.

The Service

The Service connects to email accounts you authorize, selects and summarizes messages using automated systems, including artificial intelligence, and converts text to synthesized speech. We may add, change, limit, suspend or discontinue any part of the Service, including features, voices, plans, usage limits and supported email providers, at any time, with or without notice, and without liability to you. Features labeled beta, preview or "coming soon" are provided for evaluation and may never become generally available.

Automated output

The Service relies on automated systems that can be inaccurate, incomplete or out of date. Summaries, classifications, priorities, read-aloud text and audio ("Output") may misstate, omit or misattribute the contents of a message, and the Service may leave out, delay or misorder messages. Output is provided for convenience only and is not a substitute for reading your email. You are solely responsible for reviewing your messages and for any decision or action you take, or fail to take, based on Output. We are not responsible for missed, misunderstood or late messages, deadlines, appointments, payments or opportunities.

Safe use

The Service is designed for listening. Do not look at, touch or interact with your device while driving or in any situation where doing so is unsafe or unlawful. Use the Service only in compliance with applicable traffic, distracted-driving and device laws. You use the Service at your own risk, and you are solely responsible for your conduct and its consequences.

Your accounts and mailboxes

You are responsible for your account, your device and all activity under them. When you connect an email account, you authorize us and our service providers to access, retrieve, store, process and transmit messages and related data from that account, and to take the actions you enable in the Service (for example, marking messages as read), as described in our Privacy Notice. You represent that you own or are authorized to connect each account, and that doing so does not violate any agreement or policy that applies to you, including an employer's policies. Third-party email providers may change or revoke access at any time, and we are not responsible for their services.

Plans, subscriptions and payment

Some features require a paid plan. Plan features, voices, daily or monthly listening limits and prices are described in the app and may change. We may offer free trials or promotional access; unless you subscribe, your access returns to the free plan when the trial or promotion ends, and features available only on paid plans (including certain voices) may stop being available to you.

Purchases made in the app are processed by Apple under Apple's terms. Subscriptions renew automatically at the then-current price for the same period unless you cancel at least 24 hours before the end of the current period. You can manage or cancel a subscription in your Apple ID settings. Cancellation takes effect at the end of the current period. Except where required by law or by Apple's policies, payments are non-refundable, and refunds are handled by Apple. Unused minutes, credits or listening time do not roll over and have no cash value. We will give you advance notice of a price change to an existing subscription as required by Apple and applicable law.

Acceptable use

You agree not to: (a) use the Service unlawfully or to infringe anyone's rights; (b) connect accounts you are not authorized to access; (c) copy, modify, reverse engineer, decompile or create derivative works of the Service, except where law expressly permits; (d) scrape, resell, sublicense or commercially exploit the Service or Output; (e) circumvent usage limits, plan restrictions or security measures; (f) interfere with or disrupt the Service or its infrastructure; or (g) use the Service or Output to build a competing product or to train machine-learning models. We may investigate and take any action we consider appropriate in response to suspected violations.

Content and licenses

As between you and us, you retain ownership of the messages and other content you make available through the Service ("Your Content"). You grant us and our service providers a worldwide, non-exclusive, royalty-free license to access, host, copy, process, transmit, adapt, summarize, convert to audio and display Your Content as necessary to operate, provide, maintain, secure and improve the Service for you, as described in our Privacy Notice. This license ends when Your Content is deleted from our systems, except for copies retained as described in our Privacy Notice.

We may collect and use usage, technical and performance information, and information that has been aggregated or de-identified so that it does not identify you, for any lawful business purpose, including to operate, analyze, improve and market the Service. This does not include the content of your email messages.

If you send us suggestions or feedback, you grant us a perpetual, irrevocable, worldwide, royalty-free right to use them for any purpose without obligation to you.

The Service, including its software, design, voices and generated audio, and all related intellectual property, is owned by us or our licensors. Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable license to use the app on devices you own or control for your personal use. All rights not expressly granted are reserved.

Third-party services

The Service depends on and may link to third-party services, including email providers, app stores, hosting, AI and voice providers. Your use of those services is governed by their terms, and we are not responsible for their availability, content, actions or omissions.

Suspension and termination

You may stop using the Service at any time and may delete your data from within the app. We may suspend or terminate your access to all or part of the Service at any time, for any reason or no reason, with or without notice. Sections that by their nature should survive termination will survive, including Automated output, Content and licenses, Disclaimers, Limitation of liability, Indemnity and Disputes.

Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE AND ALL OUTPUT ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, QUIET ENJOYMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, THAT OUTPUT WILL BE ACCURATE OR COMPLETE, OR THAT ANY DATA WILL BE PRESERVED.

Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL PRODUCTIVITY LABS LLC OR ITS MEMBERS, MANAGERS, OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, LICENSORS OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL OR OPPORTUNITY, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM AND (B) FIFTY U.S. DOLLARS ($50). THESE LIMITATIONS APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

Indemnity

To the fullest extent permitted by law, you will defend, indemnify and hold harmless Productivity Labs LLC and its members, managers, owners, officers, employees, contractors and agents from and against any claims, losses, liabilities, damages, costs and expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Service, Your Content, your violation of these Terms or applicable law, or your violation of anyone else's rights.

Disputes

Informal resolution. Before filing a claim, you agree to contact us through Support in the app or at [email protected] and try to resolve the dispute informally for at least 60 days.

Arbitration. Except as provided below, any dispute, claim or controversy arising out of or relating to the Service or these Terms will be resolved by binding individual arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitrator, and not any court, will decide all issues, including the scope and enforceability of this agreement to arbitrate. Arbitration may be conducted by video or written submissions, or in the county where you live. Judgment on the award may be entered in any court with jurisdiction. Either party may instead bring an individual claim in small claims court, and either party may seek injunctive relief in court to protect its intellectual property.

Class action and jury waiver. You and we each agree to bring claims only in an individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims or award relief on behalf of anyone other than the individual party. You and we each waive any right to a jury trial.

Public injunctive relief. Nothing in this section prevents you from seeking public injunctive relief where applicable law does not allow that right to be waived. Any such claim will be stayed until the individual claims are resolved in arbitration and will then be decided by a court, not the arbitrator.

Opt out. You may opt out of this arbitration agreement by sending notice through Support in the app or to [email protected] within 30 days after you first accept these Terms, stating your name, the email address on your account and that you opt out of arbitration.

Time limit. To the extent permitted by law, any claim must be brought within one year after it arises, or it is permanently barred.

If any part of this section is found unenforceable, the rest remains in effect, except that if the class action waiver is found unenforceable as to a claim, that claim will proceed in court and not in arbitration.

Changes to these Terms

We may modify these Terms at any time. We will post the updated Terms in the app or on our website and update the date above, and for material changes we may also notify you in the app or by other reasonable means. Changes take effect when posted unless we say otherwise. Your continued use of the Service after changes take effect means you accept them.

App Store terms

If you downloaded the app from Apple's App Store: these Terms are between you and us only, not Apple, and we, not Apple, are solely responsible for the app. Apple has no obligation to provide maintenance or support for the app. If the app fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any; to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claims relating to the app, including product liability claims, claims that the app fails to conform to legal or regulatory requirements, consumer protection claims or intellectual property infringement claims. You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and are not on any U.S. government list of prohibited or restricted parties. You must comply with applicable third-party terms when using the app. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

General

These Terms, together with our Privacy Notice and any terms presented in the app for specific features, are the entire agreement between you and us regarding the Service. These Terms are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflict-of-law rules; subject to the Disputes section, the state and federal courts located in California have exclusive jurisdiction. We may assign or transfer these Terms, in whole or in part, without your consent, including in connection with a merger, acquisition, reorganization or sale of assets; you may not assign them without our prior written consent. Our failure to enforce a provision is not a waiver. If a provision is held unenforceable, it will be enforced to the maximum extent permissible and the rest will remain in effect. We are not liable for any delay or failure caused by events beyond our reasonable control. Nothing in these Terms creates any agency, partnership or joint venture.

Notice to California users

Under California Civil Code Section 1789.3, California users are entitled to the following notice: the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

Contact

The Service is provided by Productivity Labs LLC. Questions about these Terms can be sent through Support in the app or to [email protected]. Website: https://inbovo.ai.